On-Call
Homeowners & one-off jobs
$0No monthly commitment
- Standard published rates
- Submit work requests through the client portal
- Invoiced per job, due on completion
- Same 90-day workmanship guarantee
For landlords, managers & care providers
Accounts & Work Orders
If you manage property for a living, you shouldn't have to call around for a repair every time a tenant reports a leak. An account means one number, one rate, one portal, and one invoice.
Three ways to work with us
Pick the one that fits your doors.
Property Account
Landlords, 2–6 properties
$490Per month — the price of 7 hours
- Pay for 7 hours, get 8. First 8 service hours included every month, a $560 value at standard rates
- Labor past your included hours: $63/hr, 10% off standard
- Travel waived within 30 miles
- Priority scheduling
- Client portal: submit work orders, approve quotes, view every invoice
- One consolidated invoice, due within 30 days
Portfolio Account
Managers & care providers, 7+ properties
CustomMonthly rate built around your portfolio
- Everything in the Property Account
- Committed response windows for emergency, urgent, and routine work, written into your agreement and set around your properties
- Monthly property walk at every property to catch maintenance needs early
- Scheduled recurring maintenance: mowing, seasonal checks, make-readies
- Direct emergency line
- Travel waived within 30 miles
- Consolidated invoicing across every property
Insured, and we'll prove it
We carry commercial general liability insurance. If your management company or your own insurer wants a certificate of insurance before we set foot on a property, ask and you'll have it. Naming you as a certificate holder is not a problem.
The fine print
Included hours are labor only. Parts and materials still bill at cost plus 15%, the same as everyone pays. Unused hours carry forward one month, capped at 25% of that month's included hours, and they expire if they aren't used in that window. Carried hours have no cash value and can't be transferred between properties or accounts. An account carrying a past-due balance can't be scheduled until it's current.
How work orders work
Submit it once. Track it to the invoice.
- You submit the work orderThrough the client portal, any hour of the day. No phone tag.
- We confirm and scheduleYou get a time window and, if it falls outside your included hours, the cost.
- We do the workNotes and photos land on the order, so you have a record of what was done.
- It rolls into one invoiceEvery order for the week on one statement, itemized by property.
Account holders
Submit a work order
Already hold an account? Send it straight through. Emergencies should still be a phone call.
Emergency
Not an account holder yet?
Request a quote for a one-off job, or get in touch about setting up an account.
Work Order
You'll get a confirmation once it's received.
Get set up
Not sure which tier fits?
Tell us how many doors you're carrying and what usually goes wrong. We'll point you at the tier that costs you the least, even if that's the free one.